Refund Policy
Our store has the following conditions. Please check the links below for details.
*We do not accept exchanges or refunds due to customer convenience.
Refunds due to customer convenience We do not accept refunds due to customer convenience.
Exchanges due to customer convenience We do not accept exchanges due to customer convenience.
Refunds due to defective products, etc. We will provide a refund if the following conditions are met.
Conditions for Support Regardless of whether the product has been used or not, we will only respond to cases that are contacted by phone or email within the support period.
Response period: If you contact us within 7 days after the product arrives
Refund amount: Full product price
Return shipping fee paid by the store
Please let us know by phone or email if you wish to receive a refund.
Exchange due to defective products, etc. We will exchange products, etc. if the following conditions are met.
Conditions for Support Regardless of whether the product has been used or not, in principle, we will only respond to cases that are contacted by phone or email within the support period.
Response period: If you contact us within 7 days after the product arrives
Return shipping fee paid by the store
Re-shipping fee to be paid by the store
Note: In some cases, we may be unable to accommodate an exchange, such as if we are unable to arrange for the same product. In such cases, we will refund your money.
Cancellation, refund and exchange contact details
telephone number
050-3786-7744
Contact FormPlease contact us via the "Contact Us" section of this website.
Return address: 4-113-1 Shichizamachi, Koshigaya City, Saitama Prefecture
post code
343-0851
Address: 4-113-1 Shichizamachi, Koshigaya City, Saitama Prefecture
telephone number
050-3786-7744
*We do not accept exchanges or refunds due to customer convenience.
Refunds due to customer convenience We do not accept refunds due to customer convenience.
Exchanges due to customer convenience We do not accept exchanges due to customer convenience.
Refunds due to defective products, etc. We will provide a refund if the following conditions are met.
Conditions for Support Regardless of whether the product has been used or not, we will only respond to cases that are contacted by phone or email within the support period.
Response period: If you contact us within 7 days after the product arrives
Refund amount: Full product price
Return shipping fee paid by the store
Please let us know by phone or email if you wish to receive a refund.
Exchange due to defective products, etc. We will exchange products, etc. if the following conditions are met.
Conditions for Support Regardless of whether the product has been used or not, in principle, we will only respond to cases that are contacted by phone or email within the support period.
Response period: If you contact us within 7 days after the product arrives
Return shipping fee paid by the store
Re-shipping fee to be paid by the store
Note: In some cases, we may be unable to accommodate an exchange, such as if we are unable to arrange for the same product. In such cases, we will refund your money.
Cancellation, refund and exchange contact details
telephone number
050-3786-7744
Contact FormPlease contact us via the "Contact Us" section of this website.
Return address: 4-113-1 Shichizamachi, Koshigaya City, Saitama Prefecture
post code
343-0851
Address: 4-113-1 Shichizamachi, Koshigaya City, Saitama Prefecture
telephone number
050-3786-7744
